A Google search seems to suggest there's an on/off setting somewhere, but I'm unable to locate it. The margin settings are greyed out in Windows which points back to the printer. I'm trying to print thank you cards and the design needs to at least come close to the edge of the page. As it is, the top has a .5" border and the bottom a .75" border. Select Paper Type/Quality from the drop-down menu. 4. Click the triangle next to Color Options to expend the settings. 5. Set the Color field as Grayscale. 6. Set the Grayscale Mode as Black Ink Cartridge Only. You may save the settings for future use by clicking Presets > Save Current Settings as Preset Ordinateur portable HP ENVY - 17-cg0003nl. Enter your serial number to view full product specs. Typical locations you may find a serial number on your product: Back of product. Under the battery. For laptops, press Fn + Esc. For desktops, press Ctrl + Alt + s. For Chromebooks, on the sign in screen, press Alt + v. On the barcode. Product: HP DeskJet 2742e All-in-One Printer. Operating System: Microsoft Windows 10 (64-bit) The color prints from photos I am getting on my DeskJet 2700e series have a gray haze over them and I have plenty of color and black and white in the ink cartridges. I have had for a month now, and only tried printing photos approximately a week ago. Likely you will only see cyan and yellow, confirming the cartridge is the issue. You could try the following, it may recover magenta printing: get a teacup and put 1" of very hot (but not boiling) water in it. Take the color cartridge and put it nozzles down (in the same orientation they would be in the printer) in the water. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”. Open up the run command with the "Windows Key + R" key combo. Type printui.exe /s and click OK. Click on Drivers tab. Look for HP Printer driver. If you see it click on it and click remove at the bottom. .

hp deskjet 2700 not printing color